Mastercard Makes Commerce More Conversational with Launch of Chatbots for Banks and Merchants

Chatbots to Provide Partners with New Ways to Engage and Deliver Compelling, Personalized Experiences to Consumers; Mastercard Bot for Banks will be First Available on Facebook Messenger Mastercard announced its plans to launch artificial intelligence (AI) bots that allow consumers to transact, manage finances, and shop via messaging platforms. According to research firm Gartner, nearly…